Unified Communications & Collaboration
From phone calls to web collaboration, and from unified messaging to administration and management reporting, Mitel delivers a complete and fully integrated unified communications and collaboration solution.
Through our partnership with virtualization leader VMware®, we provide virtualized UCC solutions for the data center and the desktop. The result? Drive cost savings, simplify IT management, and enhance security and business continuity.
Whether workers are roaming the globe, roaming the corporate campus, or simply working from home, Mitel Mobility Solutions provide them with the feature-rich “in office” communications experience they need to stay in touch and productive.
IP Phone services:
The implementation of an IP telephone system in a business requires the use of a very specific type of phone: the IP Telephone.
IP Phones are sometimes called VoIP telephones, SIP phones or softphones. These are all the exact same thing and are based on the principle of transmission of voice over the internet, or what is better known as VoIP (or voice over internet protocol) technology.
Al Ghunaim IT offers wide unified communication solutions in association with its partner Mitel who offers technology innovation and the freedom to build your communication solution to cover all your “always changing” business need.
- Mitel Business Phones
Mitel has one of the most comprehensive portfolios of IP phones and desktop devices in the industry. From affordable entry-level phones to those with advanced applications for the desktop, Mitel offers a complete range of IP phones, consoles, conference units, and peripherals.
- Mitel Unified Communications Platforms
The right platform to manage your communications makes all the difference in organizational productivity and flexibility to respond to changing business environments. Mitel platforms have been helping businesses for more than 35 years – they have stood the test of time.
We have developed a complete range of communications platforms designed to meet the needs of any organization, and to provide tools for improving productivity and efficiency and ensuring a tangible return on your communications investment.
- Mitel Collaboration Solutions
As workforce roles become more varied, and workers more widespread geographically, collaboration becomes more challenging than ever – and more important.
Mitel Collaboration Solutions support all forms of collaboration, including voice, video calling, and instant messaging with Mitel Unified Communicator® Advanced (UCA), and web presentation and collaboration with Mitel Collaboration Advanced (MCA).
- Mobility solution Freedom to work – anywhere, anytime, on any device
The days of the “one size fits all” office are gone. Today’s workforce has a range of working styles, schedules, and settings. Mitel Mobility Solutions free people to perform anywhere, yet remain connected and collaborative.
- Unified Messaging
Being responsive to messages makes you and your company appear more agile and easy to work with. Mitel Unified Communications and Collaboration (UCC) includes Mitel NuPoint Unified Messaging™ (UM), an integrated messaging solution that provides an auto attendant and simplified message management that keeps messages organized.
- Contact Center
Mitel® Contact Center Solutions help businesses meet and exceed the service level expectations of their customers, while driving employee productivity and controlling operational costs. Whether you have a large, virtual contact center with multiple sites, or are simply looking for a more efficient way of sharing calls amongst a team, Mitel has the solutions you need to manage and grow your business.
- Management and Reporting
Knowing what’s happening on your communications network helps you deliver outstanding service to your users. To support those managing your communications infrastructure, we deliver tools that facilitate system configuration and user provisioning, identify points of inefficiency, and highlight optimization opportunities.