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Help Desk

Al Ghunaim Information Technology is multinational Company

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Our Engineers are certified in major help desk software providers such as Remedy Help Desk, which provides the foundation for an integrated, end-to-end approach to IT Service Management.

Our technical support Help Desk services provides our customers a customized 800# which acts as a seamless extension of their IT department and offers dedicated IT tech support with low hold times, quality customer service, and complete customized technical support from our offshore development center.

Whether you are looking for after-hours support, select-hours support, or round the clock 24x7 support, AL GHUNAIM ITprovides a full line of support services:

  • Open Source and Proprietary Application Support
  • Application Support, Network Admin and Hardware Diagnosis
  • Service Management Support